Returns & Exchanges
At Restrap, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn fashion items in their original packaging. Our streamlined process ensures that finding your perfect fit or style is as effortless as wearing it.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the products are in new, resaleable condition.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.
Drop Off and Track
Drop your package at any authorized courier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing